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To whom it may concern:
I want to take some time
and send a personal thanks to all those at THG construction.
Especially Sean, He has gone over the top and out of his way to help
me with my customers.
I have been in the
business for about eight years now and been through several
contractors in that time frame and the level of professionalism is the
best I have ever worked with.
There are two specific
situations I would like to make a note of.
1st, customer Jerry
McIlwain has had nothing but absolutely wonderful things to say about
Sean and THG. He drove all the way an hour past Conroe and met up with
her on her land. She already loved the home and really had no
intentions of spending about 15k on the land improvements. But, after
she met Sean, she made a decision to have THG do all the extra stuff
that she has always dreamed of having on her lakeside property. In all
honesty, I may have lost the deal if she didn’t love working with Sean
as much as she did. He took his time with her and has since went way
over her initial starting budget and is loving every second of it!
Second customer Charlotte
Hathaway, Sean met with her while working around her busy schedule and
met her after he was suppose to be off for the day. These customers
just received a small inheritance and wanted to make the dream of
owning a new Palm Harbor a reality. They also had nothing but
wonderful things to say about Sean and his "remarkable level of
professionalism." It seems like every conversation we have his name
comes up followed by compliments about how awesome of a job he is
doing. Just to add a bit to that, the customers Charlotte and Paul
came to the sales center on Saturday and had tons of questions I
simply couldn't answer about the property improvements. I ran inside
and told Sean to put his selling shoes on cause I'm bring them in to
call and put him on speaker phone so there questions could be answered
thoroughly. I had full confidence in him and sure enough when they
came in he explained everything to them in a way they could understand
and long story short he helped me sell the deal and made it happen. So
we all win in both situations!
I look forward to
continuing working with THG and especially Sean in the future. I
simply wont even consider another contractor as long as they keep
making it happen like they have been. So sincerely thank you for all
of your hard work and going the extra mile and making sure our
customers are 100% satisfied with me as well as the folks we decide to
to business with.
Sean thanks again bud and
we'll keep making it happen!!!
Stephen J. Walko II
Palm Harbor Homes
15152 Gulf Freeway
Houston TX, 77089
281-484-1000 |
